Version 2 · Effective 2026-08-05
| Term | Meaning |
|---|---|
| Alicedda | ALICEDDA CATERING SERVICES LIMITED trading as Alicedda Catering Services. |
| Customer | The person or organisation requesting or purchasing the goods or services. |
| Consumer | An individual acting mainly for purposes outside their trade, business, craft or profession. |
| Order | A request for food or related goods accepted by Alicedda. |
| Booking | A confirmed contract for catering or related services on an agreed date or period. |
| Quotation | A written offer describing scope, price, assumptions and validity period. |
| Allergy Review | The controlled review of declared allergy or other food-safety requirements. |
| Urgent Change Request | The process for requesting a change after the normal online change window has closed. |
| CMS | The protected content and business-management area used by authorised Alicedda users. |
| Policy version | The exact published wording in force and accepted at a particular time. |