FAQs
Frequently asked questions
If your question is not answered here, please contact customer care.
- How far in advance should I book catering?
- We recommend booking event catering as early as possible. Minimum notice periods vary by event size and are shown when you check availability.
- Can I change my order after booking?
- Yes. Orders can be edited online until exactly 72 hours before your order due date and time. After that, please contact customer care and we will do our best to help.
- How do you handle allergies?
- Every dish lists its ingredients and the UK-regulated allergens it contains. You can declare allergies at checkout and our kitchen team must acknowledge them before preparation begins. We cannot guarantee an allergen-free environment.
- Do you offer Halal or Kosher options?
- Availability is shown on each dish. Where certification details are held, they are displayed on the product page.
- Do you provide serving staff and tableware?
- Yes. Serving staff can be added by the hour, and cutlery, plates and tableware are available to buy or hire.